If you encounter frequent crashes, there are a few things that you can do before contacting us.
Make sure you have the latest update installed
Rust Console Edition is an online-only game, which means you will be required to keep the game updated to be able to continue to play. This should mean that you are always updated, if you are unsure however, you can check if there are updates available on your console by:
- Go to your PlayStation Library and select the game you want to update.
- Press the (options) button and select Check for Update.
- If an update is available, follow the instructions to install the update.
Whilst you can’t manually check for updates on Xbox One, make sure that you enable the ‘Keep my games & apps up to date’ option. You can find this by Settings > All Settings > System > Updates. Ensure the “Keep my games & apps up to date”
Restart your system
Before contacting us, try restarting your system as it may resolve your issue.
None of the above worked? Contact us!
If you are still experiencing a large amount of crashing in the game, contact us by filling out a support request form here.